We guarantee your full satisfaction or your money back. An administration fee of 3.5% of your original purchase price will be deducted from the amount refunded.
If you have paid using your credit card OR Paypal - the money will be transferred back to your credit card account OR Paypal. It may take up to 6 business days before the money will appear on your account. If you have paid using a cheque or a money order your refund will be sent to you by paypal.